At LakeTurn Automation, we are transforming how businesses access and utilize their data with our new service: custom OpenAI-powered LLM-based chatbots designed specifically for your internal company data.
How It Works:
- Data Access: We start by leveraging our Intelligent Automation (IA) toolset to access diverse data sources within your organization. This includes unstructured data (e.g., emails, videos, images), non-digital data (e.g., physical documents), cloud-based data (e.g., OneDrive, NetSuite, WorkDay, etc.), and legacy system data (e.g., older systems, like the AS400).
- Data Processing: We digitize and organize this data using advanced AI technologies, including Optical Character Recognition (OCR) and Intelligent Document Processing (IDP).
- LLM Construction: Utilizing LangChain, AWS, Pinecone Vector Database, and OpenAI, we deploy a custom Large Language Model (LLM) to support your data analysis objectives. This model is trained exclusively on your internal data, ensuring it provides highly relevant and accurate responses. Our RAG (Retrieval Augmented Generation) platform further enhances reliability by ensuring the chatbot’s answers are based solely on your company’s data. We support the latest GPT-4o capabilities as well as GPT-3.5 to ensure cutting-edge performance and flexibility.
- Deployment: The chatbot can be deployed across various platforms, including intranet chat, website chat, secure cloud apps, Slack channels, and APIs, making it accessible wherever your stakeholders need it.
Benefits:
- Enhanced Data Utilization: Unlock insights from previously untapped data sources, enabling better decision-making and strategy formulation.
- Improved Reliability: With our RAG-based LLMs, you can trust the chatbot to provide accurate and relevant information, minimizing the risk of hallucinations.
- Increased Efficiency: Automate repetitive tasks and enhance stakeholder self-service capabilities. Examples include:
- HR Policy Q&A Self-Service: Employees can quickly get answers to HR-related queries.
- Contract Database Research: Easily retrieve contract details and statuses.
- Project Status Updates: Stop wasting time reading project status reports. The chatbot provides real-time summarized updates on project progress.
- Client Deliverable Investigation: Rapidly search and retrieve information from prior client deliverables to streamline research, enhance service delivery, and expedite proposal generation.
- HR Policy Q&A Self-Service: Employees can quickly get answers to HR-related queries.
- Customized Solutions: Our chatbots are tailored to your specific business needs, ensuring they integrate seamlessly with your existing workflows and systems.
Want to see how it works? Contact us today for a no-obligation LLM chatbot test drive with a sample set of your own company data. Experience firsthand how our solution can unlock your business data and drive efficiency in your organization.