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Per a McKinsey study, 66% of large software projects experience cost overruns, and 33% exceed schedule. Poor utilization of labor-intensive User Acceptance Testing contributes to these missed expectations.  RPA can assist by automating the traditional time-consuming and error-prone process of manually entering test transactions into enterprise software applications. Best practice dictates that User Acceptance Testing … Continue Reading

Per a recent Qualtrics study, employees are 230% more engaged and 85% more likely to stay greater than 3 years if they have technology that supports them at work.  Proactively monitoring hardware age/warranty status is crucial to this support, and RPA is here to help! As ACR analysis shows the average SME (250 employees) has … Continue Reading

A recent DeepCoding study found that remote working arrangements have led to a 35% increase in helpdesk ticket volume. Combine this ticket growth with a 200% increase in technician absenteeism and, not surprisingly, the result is a 37% increase in issue resolution time and a 9% drop in customer satisfaction. ITSM teams are under constant … Continue Reading

Often overlooked, the unexpected effort required to migrate your existing data into a new software platform can lead to cost overruns and missed “go live” dates. A study by Bloor Research indicates that the failure rate for data migration projects is 38%. Utilizing RPA, you can expedite your transition to a new system while minimizing … Continue Reading

Per Oxford, a Legacy System denotes “software that has been superseded, but is difficult to replace.”  Clearly, DIFFICULT should be capitalized, as legacy systems support has made the list of Top 10 Organizational IT Expenses in the Society for Information Management’s 2018, 2019, 2020 & 2021 IT Trends studies.  Fortunately, RPA (Robotic Process Automation) can … Continue Reading

Per a recent study by Productiv, Inc., the avgerage SME has an astonishing 254 separate SaaS applications deployed (with enterprises averaging 364 apps).  Whether your company has 25 or 250 SaaS applications, account management, provisioning, and, deprovisioning is a significant challenge for IT teams. Fortunately, RPA is here to help! Leveraging Robotic Process Automation (RPA), … Continue Reading